The Emerson Group — Facility Services, Built to Last
Chattanooga, TN — Facility Services Since 1965

Sixty years of keeping facilities running.

The Emerson Group builds and maintains the systems that keep buildings comfortable, secure, and operational — HVAC, construction, security, and full facility management, delivered by one accountable team.

$28M+ Annual Revenue
60+ yrs Operating Continuously Since 1965
4 Core Service Lines Under One Roof
What We Do

Four disciplines. One accountable team.

From mechanical systems to ground-up construction, our divisions work together so clients get one point of contact instead of four vendors.

H

HVAC

Installation, repair, and preventive maintenance for commercial and industrial systems, from single-unit repairs to full mechanical retrofits. Our technicians keep critical heating, cooling, and ventilation systems running reliably year-round.

C

Construction

Our construction team has delivered large-scale projects across multiple sectors, including restaurants, senior housing, hotels, churches, and large-scale residential developments. From ground-up builds to full renovations, we manage every phase with the same commitment to quality and schedule.

S

Security

Continuous security operations supporting commercial and aviation environments, including monitoring, access control, and on-site personnel. Our security division has operated without interruption for decades, giving clients a dependable, experienced partner.

F

Facility Maintenance

Full-service upkeep keeping mission-critical facilities running smoothly, from routine preventive care to rapid-response repairs. We handle the day-to-day demands of facility operations so our clients can stay focused on their core business.

Our Founder

Meet Our Owner

Five decades of hands-on leadership, one consistent philosophy.

Since 1972, Emerson Russell has earned a national reputation for creating clean and worry-free environments that are effortless for clients to operate in. With over five decades of hands-on leadership and entrepreneurial drive, he has consistently elevated expectations in the facility services industry.

“Emerson’s philosophy has remained constant throughout his career: deliver exceptional service, safeguard the client’s interests, and build lasting partnerships based on trust and consistency.”

What began as a single idea evolved — through Emerson’s insight and determination — into a comprehensive approach to facility support. Over the years, he has developed and refined integrated services spanning janitorial care, landscaping, maintenance, security, disaster response, mechanical maintenance, and full facility management.

No matter the industry, Emerson’s focus has always been the same: to help clients stay focused on their business while he ensures everything behind the scenes runs smoothly.

Rooted in Chattanooga’s entrepreneurial spirit, he continues to build ventures that prioritize quality, innovation, and service you can rely on.

$28M+
Annual Revenue
60+
Years Operating Continuously Since 1965
4
Integrated Service Divisions
1
Point of Contact for Every Client
Leadership

The people behind the work.

Decades of hands-on experience in facility operations, construction, and mission-critical infrastructure.

Emerson Russell

Chief Executive Officer

Since 1972, Emerson has built The Emerson Group into a trusted facility-services leader spanning HVAC, security, mechanical maintenance, and full facility management for commercial, industrial, and aviation clients nationwide.

e. er@emersonrussell.com
c. 423-593-5661

Kathryn Dismukes

Chief Administrative Officer

Leads administrative operations, keeping contracts, compliance, and back-office functions running smoothly so field teams can stay focused on delivering reliable, responsive service to every client.

e. kd@emersonrussell.com
c. 423-605-6986

William B. Capps

VP of Operations

40+ years of executive leadership in aviation facilities, mechanical systems, and mission-critical infrastructure. Former Director of Aviation Services (ERMC IV) and Director of Facilities Services (RAM Contracting).

Nolan Capps

Operations Manager

20+ years supporting aviation facilities and mission-critical infrastructure, with hands-on expertise in HVAC, MEP systems, and QA/QC. Mentored by William B. Capps, Nolan leads field operations and project coordination.

Let’s talk about your facility.

Whether it’s a single repair or a full construction project, our team is one call away.

© 2026 The Emerson Group. All rights reserved.